Anyone else having a problem getting a keycard for their hotel room?

Is anyone else having a problem getting a keycard for their hotel room? I was able to check in early but they didn’t give me a key card. I’m a little unsure about what to do. If anyone else has had this issue, what did you do?

Right now I’m trying to take a quick nap. But then I might try to get a mobile key? I’m so tired I can’t even problem solve this right now.